Refund policy
Dear Customer,
Thank you for choosing our products! Due to the long international shipping time and higher risk of unexpected issues, we do not offer returns, exchanges, or refunds after you receive the package. Please carefully check your order details — including size, shipping address, and contact phone number — before placing your order.
Return, Exchange & Refund Policy
- Before shipping, we strictly inspect all products and record videos to ensure the items are in perfect condition.
- Once the order is completed and shipped, if the product has no issues such as wrong item or damage, we do not accept returns, exchanges, or refunds. Please double-check your selections, shipping address, and phone number carefully before purchasing.
- If you receive the product and find any quality issues (such as damage, wrong item, or incorrect size), please contact us immediately upon receipt. We will provide you with free replacement service (resend a new item).